Microsoft 365
The guides here cover your work account in Microsoft 365: sign-in and security, Outlook on PC and mobile, storage in OneDrive and SharePoint, meetings in Teams and questions about licenses.
- Set up Microsoft Authenticator (MFA)Multi-factor authentication adds an extra layer to your sign-in: you verify with an app on your phone in addition to your password.
- Get MFA back after switching phonesWhen you switch phones, the codes in Microsoft Authenticator disappear. Three ways to get your access back.
- Reset your password yourselfWith self-service password reset (SSPR), you create a new password at aka.ms/sspr without waiting for support.
- Set up Outlook on WindowsAdd your Microsoft 365 account to classic Outlook on your PC, and your email, calendar and contacts stay in sync.
- Set up Outlook on iPhoneThe Outlook app gives you email, calendar and contacts from Microsoft 365 on iPhone. Here's how to add your work account.
- Set up Outlook on AndroidThe Outlook app gives you email, calendar and contacts from Microsoft 365 on Android. Here's how to add your work account.
- Set up an out-of-office replyAn out-of-office reply answers email automatically while you're away. Here's how to turn it on in Outlook on PC, the web and mobile.
- Set up an email signatureA signature with your name, title and contact details goes with every email you send. Here's how to create one in Outlook on PC, the web and mobile.
- Your mailbox is almost fullWhen your Microsoft 365 mailbox is full, new email stops arriving. Here's how to check your storage, clean up and get more space.
- Connect OneDrive on your PCOneDrive stores your files in the cloud, so they're available from every device and safe if your PC crashes. Here's how to connect your work account.
- OneDrive or SharePoint?OneDrive is for you personally, SharePoint is for the team. Here's how to tell them apart in File Explorer, and where to save.
- Share files and folders in SharePointShare a file or folder with colleagues or external people, copy a sharing link, and remove access again.
- Teams meetings with external participantsInvite customers and partners to a video meeting in Teams. They need neither Teams nor a Microsoft account to join.
- “Your license has expired”If Microsoft 365 says your license has expired or isn't assigned, you can't save. Here are the common causes and what to do.
- Business Basic, Standard or Premium?The three Microsoft 365 business licenses share the same Teams, SharePoint and email. The difference is the Office apps and the security.
- Data processing agreement with MicrosoftThe data processing agreement (DPA) is included with every Microsoft 365 subscription. Here's what it covers and what you need to document yourself.
- Microsoft 365 backup with DropsuiteDropsuite backs up email, files and Teams in Microsoft 365, and can archive email immutably to meet legal requirements.
- Microsoft 365 for nonprofitsApproved nonprofits get heavily discounted, and partly free, Microsoft 365 licenses. Here's how to apply, and what we do afterwards.
- Switching to Microsoft 365: what to prepareWhat comes along when your email moves from Domeneshop, Google Workspace or another IMAP provider, what you should export yourself, and what happens along the way.
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