Help Center
Help and guides
Step-by-step guides with screenshots for the control panel, plus answers to the usual questions in everyday IT: Microsoft 365, security, PCs, networks and email.
The control panel
Domains, DNS, email, web hosting, users and orders in the control panel, explained step by step with screenshots.
Getting started
Logging in with a password or Microsoft, the overview, the menu, quick search, the tour, and how to switch company, language and theme.
10 guides
Domains
Order, transfer and add domains, owner information, name servers and deletion.
14 guides
DNS
Add and change DNS records, DynDNS and what the most common records do.
9 guides
Web hosting
Order web hosting, environments, domains and SSL, databases, backup, cloning and statistics.
22 guides
Ordering email, accounts, aliases, distribution lists, forwarding and setup in email apps.
10 guides
Orders and cart
How an order goes from the cart until the service is ready.
8 guides
Company and contacts
Company details, addresses, invoices by email or EHF, contact persons, sign-in with Microsoft, and how to cancel a subscription.
6 guides
Users and sharing
Invite colleagues, roles, and give a contract developer access to a single service.
6 guides
Shared with me
For you if you've been given access to a domain, a web hosting account or email belonging to another customer.
7 guides
My account
Profile, password, two-factor sign-in, recovery codes and linking to Microsoft.
8 guides
For resellers
Your customers, creating new customers and working on behalf of a customer.
5 guides
Everyday IT
Microsoft 365, security, PCs and equipment, networks, mobile and email on your own devices. For you and your employees.
Microsoft 365
Sign-in with Authenticator, Outlook on PC and mobile, out-of-office replies, signatures, OneDrive, SharePoint, Teams and licenses.
19 guides
Security
Spot phishing, know what to do after a wrong click, and build good habits for passwords and two-factor authentication.
5 guides
PC and equipment
Slow PC, Windows updates, printers, remote support from us and wiping your PC safely before you hand it in.
6 guides
Network and internet
What to do when the network is down, how to restart your router, VPN to the office, guest networks and what DNS actually is.
5 guides
Mobile
Keep your number when you switch subscriptions, and see what's included in your mobile agreement.
2 guides
Employees at your company
When your company gets a new employee, when someone needs different access, and when someone leaves. Onboarding and offboarding in the control panel can be enabled on request.
6 guides
Email on your PC and phone
For people who use an email account from Digiserv: webmail, setup in Outlook, Thunderbird and Apple Mail, iPhone and Android, out-of-office replies, spam and troubleshooting.
10 guides
Didn't find the answer? Call us at 38 27 80 00 or email us at post@digiserv.no.
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