When a transfer stops

If it says Domain transfer blocked, the domain has a transfer lock with the provider you have it with today. Log in there and turn off the lock (it may be called “Transfer Lock”, “Domain Lock” or “Registrar Lock”). Then click Try again on the order page, and we will restart the transfer.

If it says Domain transfer failed, the transfer was rejected. We will contact you to find a solution.

While a domain is being transferred, you can click Activate DNS management on the order page if you want us to take over DNS before the transfer is finished. This is optional.